Get a free quote today for our custom leather trucker hats, custom shirts, and other promotional products, all designed to enhance your branding with precision laser engraving.

Brand Shack

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Brand Shack

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  • Large Format Products
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Terms and Conditions @ Brand Shack

Welcome to Brand Shack. By accessing our website or using our services, you agree to the following terms and conditions.


Use of Services

Brand Shack provides custom apparel, printing, and related services. By placing an order or using our services, you agree to provide accurate and complete information.

We reserve the right to refuse or cancel orders at our discretion, including for suspected fraud or unauthorized activity.


Orders and Payments

All orders must be paid in full before production begins unless otherwise agreed upon.

Due to the custom nature of our products:

  • All sales are generally final 
  • Refunds or replacements are handled on a case-by-case basis 

If there is an issue with your order, please contact us within a reasonable timeframe after receiving your items.


Production and Turnaround Times

Estimated turnaround times are provided as a guideline and may vary depending on order size, production volume, and supply availability.

Brand Shack is not responsible for delays caused by:

  • Shipping carriers 
  • Supply chain issues 
  • Events outside of our control 


Intellectual Property

Customers are responsible for ensuring they have the rights to use any logos, designs, or content submitted to Brand Shack.

Brand Shack is not liable for any copyright or trademark infringement related to customer-provided materials.


SMS Messaging Terms

By providing your phone number and opting in, you agree to receive SMS messages from Brand Shack. These messages may include order updates, promotions, and important notifications.

  • Message frequency may vary 
  • Message and data rates may apply 
  • You can reply STOP at any time to opt out 
  • Reply HELP for assistance 

Consent to receive SMS messages is not a condition of purchase.


Limitation of Liability

Brand Shack is not liable for any indirect, incidental, or consequential damages resulting from the use of our products or services.

Our total liability shall not exceed the amount paid for the specific order in question.


Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective upon posting to our website.


Contact Information

If you have any questions about these Terms and Conditions, please contact us:

  • Email: info@mybrandshack.com
  • Phone: 318-600-5554 


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